Data and Analytics Consultant

United Kingdom expand job description ↓

Description

Working from our Head Office in Central Liverpool, our London office in Soho Square or our Manchester office, we are looking for a fabulous Data and Analytics Consultant to further strengthen our Strategy and Insights team


Role Purpose

Planning and owning the analytics function and data collection strategy in order to drive continuous improvement of our clients’ digital performance and Mando’s commercial growth. The role will have a major focus on the technical implementation analytics solutions for our digital platforms (currently including websites, mobile, apps and chatbots) and work alongside our Strategy team supporting measurement, analysis and reporting of success.

Key responsibilities

  • Defining, creating and implementing analytics solutions for Google Analytics / Google Tag Manager for all digital platforms e.g. website, mobile, apps and chatbots
  • Supporting the Strategy team in strategic goal setting and performance measurement frameworks for current clients
  • Mine analytics data on a regular and ad hoc basis reporting on clients’ digital performance and highlight user trends
  • Strategic consultancy on data collection and management. This will include multiple data sources (mostly quantitative) in addition to web analytics such as Sitecore Engagement Analytics
  • Collaborative working with UX, Innovation, Business Solutions and Development teams to ensure opportunities for measurement are managed, optimised and maximised
  • Supply data-driven arguments that aid new business teams at each stage of the client relationship from pitch to post-campaign evaluation
  • Participate in new business pitches as and when required
  • Own the analytics function on behalf of Mando including relationship/account management of any analytics software, data compliance and ownership of a roadmap
  • Support the Strategy team in developing Mando’s wider insight proposition
  • Support all users (internal and external) in the use of analytics systems e.g. system administration, building dashboards, providing training, user management, liaising with technical support, etc.
  • Maintaining an ongoing roadmap for data and analytics practice within Mando, including awareness of best practice, technology advancements and partner roadmaps and evolving our practice accordingly

Requirements


  • Minimum of two years’ experience implementing Google Analytics and Google Tag Manager
  • Experience of implementing supporting platforms like Hotjar, DoubleClick, AdWords
  • Experience in an analytical role using advanced data mining and statistical techniques
  • Advanced Microsoft Office (specifically Excel) skills
  • Planning and organising including the ability to manage multiple tasks
  • Knowledge the following platforms is desirable: Sitecore, Episerver, Umbraco
  • Problem solving and critical analysis including the use of marketing and business intelligence to identify insights and information
  • Communicating and influencing including writing and presenting audience and market insight in an easy-to-understand and relevant format is desirable
  • General marketing knowledge including a basic understanding of marketing concepts/principles and their practical application is desirable

Benefits

  • Enhanced holidays starting at 25 days and increasing each year of service, up to 30 days plus bank holidays
  • Flexible working day outside of our core 10am – 4.30pm working day
  • Exciting social calendar, including ad-hoc lunches & 3 main Mando events per year
  • Pension plan, including enhanced company contributions
  • Private medical insurance
  • Cycle to work scheme
  • Childcare vouchers
  • Discounted gym membership
  • Regular training and development opportunities
  • Clear progression plan, via our annual review process


We’re constantly improving the experience of working at Mando in line with our Investors in People accreditation. We value and appreciate the well-being of our staff, and offer benefits we feel contribute to everyone having a better work-life balance.

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